Many people think that selling to healthcare-related businesses is risk-free. I’ve even been told that locally controlled hospitals are very safe to sell because no local county or city would ever let its hospital fail financially. Don’t tell that to companies who recently were told that two local hospitals went bankrupt! Crittenden Regional Hospital, West Read More

Four Things Every Health Care Provider Needs to Know About Telecom

When lives are on the line, details matter. It is critical for health care providers to assess the efficiency of an office, clinic or hospital from top to bottom to ensure every gear works toward the end goal of treating patients. This is especially the case for a health care provider’s telecommunications infrastructure. In today’s Read More

4 Things Your Insurance Company Doesn’t Want You to Know

Having three young boys, we fill up our pediatrician’s “buy nine visits, get your tenth free” cards fairly often…which has led to a lot of questions marks in regards to certain insurance practices. And while you may like the occasional surprise party, surprise wedding engagement, or the surprise of the $10 you found in your Read More

Crisis Readiness Is a Bottom-Line Issue

I was recently hired by a health care company to create a crisis plan.  Their main concern was how to handle a data breach.  But when we started talking about other potential scenarios, they readily agreed there were many other things that could trigger a crisis in their business. Accusations of wrongful death or mistreatment Read More

Insurance Brokers are Worthless

In the ranking of terrible and underhanded people, the two fighting for the top spots are generally the used car salesman and the insurance guy. Your “list of people I’ve been burned by” is most likely an iteration of the following: cable company, high school math teacher, ex-lover, and insurance guy. While there may be Read More

What the Health?

A similar phrase may come to mind as you think of health care management…which is different from yesterday…and completely different from what it will be tomorrow. Like Health Care Reform, managing health care is constantly on the move and my favorite childhood phrase of “It isn’t my fault” or “I didn’t know” will not be Read More