The Importance of Why

Because I said so!” Ever hear that growing up? I certainly did on more than one occasion, typically when I had exhausted my parent’s patience with me. Unfortunately, many leaders adopt this behavior as part of their leadership style. What most don’t realize is that using the dictator style of management doesn’t bring out the best in your team. Read More

Avoid Paying for Someone’s Old Football Injury

Have you ever thought that your company might find yourself inadvertently paying for someone’s previous injury—if injured on the job? Perhaps symptoms seem to magically worsen over time. That old injury sneaks out and suddenly, days later, your company is paying for something that happened years ago, rather than what actually happened on your time clock. Frustrating? Read More

Keeping The Dream Alive

Jerry runs Regal Printing, a successful print shop (C-corporation), he started 25 years ago. He has two employees, but he and his wife are sole owners with all management and decision-making responsibility.   Jerry and his wife, Elizabeth, pooled their savings to get the business off the ground and have spent their lives nurturing it. Read More

Managing Winds of Career Change

I sat there with a pit in my stomach. My mind had been made up months before but I knew I needed out. In front of me was the new CEO of our organization,   asking, “What do you want? Want Sharon’s job? I don’t know what the hell she does anyway. What about Software Development Read More

Top 10 Ways to Accomplish Your Business’s New Years Resolution Hello 2015! We’re so glad you are here!

The New Year always brings the chance for a fresh start.  All around us people are signing up gym memberships, making commitments to one another, focusing on new relationships, and setting personal and career goals. But I wonder, while we are setting our resolutions, are we also thinking about practical ways to break down our goals Read More

How “Sticky” are your 2015 Goals?

2015 is here! And with it likely comes great plans for your team or company in the coming year.   I wonder what your world is like as the new year unfolds?  Are you refreshed from the holiday season and ready to begin strong?  Do you have a clear plan for January (and even February and March)?  And is your Read More

Embracing The Silence In The Rest

Embracing the Silence in the Rest Rarely do I hear quotes that I can’t get out of my head, but the one below still lingers: “The beauty of music happens in the silence, and if you want people to really listen, then you have to play softer.” -Sean Palmer Many of my musician friends out Read More

Does Your Customer Service Put On The Ritz?

Does your service put on the “Ritz”? Ritz Carlton that is. A recent client engagement took me to the Ritz Carlton Reynolds Plantation in Greensboro, Georgia. And while I worked, I was reminded how it feels to have a great customer experience thanks to the many team members at this luxury hotel.   Read More

Is working from home right for you?

Sleep in… wear your pajamas… take a nap… watch your favorite TV shows… Sounds great, doesn’t it? Nicole Fallon of the Business News Daily recently published an article (link below) debunking 8 common myths about working from home.  Addressing the most common myths, including productivity, distractions and virtual meetings, Nicole paints a clearer picture of Read More

Swimming in Crab Bisque – The Best Compliment You can Receive

Restaurants near the beach are always unique. Menu items you can’t get anywhere else and the freshest tasting seafood around. A recent trip to Orange Beach with friends took me to Shipps Harbour Grille. The 45-minute wait gave us some time to hang out so we waited at the bar and decided to order an Read More